FAQ

Shipping and Dispatch

Dispatch may take 2-3 business days.

Shipping will depend on the option selected at checkout.

Returns & exchanges

I allow returns, exchanges and cancellations if you:

Request a cancellation within: 24 hours of purchase
Request a return within: 14 days of delivery
Dispatch items back within: 30 days of delivery

The following items cannot be returned or exchanged because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders
  • Perishable products (such as plants)

Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Any questions?

Please contact me if you have any queries, I will be happy to advise.